Refund and Cancellation Policy

This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are processed for services and products offered on our Platform.

1. CANCELLATION POLICY
   1. Users may request cancellation of a course or service before the commencement of the scheduled session or program.
   2. Cancellation requests must be submitted through official communication channels such as email or registered contact number.
   3. Once the course/session has started, cancellation requests may not be accepted.
2. REFUND POLICY
   1. Refunds will be processed only if the cancellation request is made within the eligible time period before the service begins.
   2. No refunds will be issued for:
      1. Partially attended courses or sessions
      2. Missed classes or no-shows
      3. Digital content that has already been accessed
   3. In case of duplicate payment or technical errors, the excess amount will be refunded after verification.
3. REFUND PROCESS
   1. Approved refunds will be processed within 7–10 business days.
   2. The refund amount will be credited to the original payment method used during the transaction.
   3. Any applicable transaction or processing charges may be deducted from the refund.
4. NON-REFUNDABLE SERVICES
   1. Certain services, including but not limited to registration fees, certification fees, and administrative charges, may be non-refundable.
5. MODIFICATION OF POLICY
   1. We reserve the right to modify this Refund and Cancellation Policy at any time without prior notice.
   2. Changes will be effective immediately upon posting on the Platform.
6. CONTACT US
   1. For any refund or cancellation queries, please contact our support team through the official communication channels provided on the Platform.